{"id":21,"date":"2026-05-25T17:40:29","date_gmt":"2026-05-25T17:40:29","guid":{"rendered":"https:\/\/marketrelocationreport.com\/?p=21"},"modified":"2026-05-25T17:40:29","modified_gmt":"2026-05-25T17:40:29","slug":"doge-is-about-making-government-services-easier-to-access-its-head-says","status":"publish","type":"post","link":"https:\/\/marketrelocationreport.com\/?p=21","title":{"rendered":"DOGE is about making government services easier to access, its head says"},"content":{"rendered":"
\n

Department of Government Efficiency acting Administrator Amy Gleason\u00a0says that efficiency \u2014 the tagline billionaire Elon Musk heralded during his involvement in the early days of DOGE \u2014 is about making accessing the government easier.\u00a0<\/p>\n

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Although that message ties back to much of the history of the Obama-era office that President Donald Trump reshaped into DOGE, the U.S. Digital Service, it diverges somewhat from what DOGE has made itself known for, like dismantling the U.S. Agency for International Development, pressing for unprecedented, high-level access to sensitive government data and pushing thousands of government employees out of their jobs.\u00a0<\/p>\n

Musk and his allies also emphasized reducing government spending as part of their mission, although they were ultimately largely unsuccessful.<\/p>\n

Gleason told an audience at a government IT industry event Wednesday that the group\u2019s priorities today are improving government services, modernizing government systems, combating fraud and hiring tech talent after the administration pushed 20,000 technology-focused government employees out of their jobs last year.<\/p>\n

\u201cI think of efficiency really as reducing that friction, administrative burden, both from our public users as well as our federal workforce, and even state users that we’re working with,\u201d she said. \u201cOur citizens have come to expect their government experience to feel like the private sector experience, where it’s modern and easy to use.\u201d<\/p>\n

When Trump moved back into the White House last year, he quickly transformed USDS \u2014 set up in the wake of the botched healthcare.gov launch to prevent future such failures \u2014 into the U.S. DOGE Service.\u00a0<\/p>\n

Many of those on the existing team were laid off or resigned in protest. Some stayed and continued to work on the types of citizen-facing projects the Obama-era team was known for, although experts have told Nextgov\/FCW<\/em> that DOGE made these types of good-government projects more difficult by souring what the public thinks about when it hears the words \u201cgovernment modernization.\u201d<\/p>\n

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Gleason herself was relatively unknown to the broader public when the White House named her acting administrator of DOGE last spring, after Trump evaded the question of who was in charge for weeks. She previously worked at DOGE\u2019s precursor during Trump\u2019s first term and during the Biden administration.\u00a0<\/p>\n

Despite her title, it\u2019s not clear how much sway Gleason had over DOGE during its zenith. Some on Musk\u2019s government-cutting team have since said that she never led a DOGE meeting they attended, and that they didn\u2019t know what her job was.<\/p>\n

DOGE\u2019s social media still appears to be rooted in the Musk days. Recent posts on the team\u2019s X account include images of a doberman on the White House lawn with the text, \u201cDOGERMAN.\u201d Another post simply reads, \u201cAmerica loves DOGE.\u201d<\/p>\n

Public polling from last year says otherwise, with more Americans opposing DOGE than rating it positively.<\/p>\n

Gleason, who also works at the Centers for Medicare and Medicaid Services, spoke Wednesday about her inspiration working in the healthcare tech space because of the experience of her daughter, who was diagnosed with a rare disease when she was 11. Gleason said she wants to improve the access patients have to their own healthcare data.<\/p>\n

Asked to expound on the biggest challenges in government AI, Gleason said that trust is the \u201cbiggest thing.\u201d\u00a0<\/p>\n

Read more Army\u2019s transformation efforts are under fire 1 year in<\/a><\/p>\n

\u201cWe have to figure out how to overcome the trust barrier,\u201d she said.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

In a rare public speaking appearance in which DOGE was discussed, its acting administrator Amy Gleason painted a different vision of its work than that pursued during the government-slashing efforts last year.<\/p>\n","protected":false},"author":1,"featured_media":20,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[],"class_list":["post-21","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management"],"yoast_head":"\nDOGE is about making government services easier to access, its head says - Market Relocation Report<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/marketrelocationreport.com\/?p=21\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DOGE is about making government services easier to access, its head says - 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